What is the Known Litigator Service?
The Known Litigator service, part of Pure CallerID’s Compliance Services, utilizes phone numbers to identify individuals or entities known who are either pre- or post -litigation at the Federal, State, and County level. These records are related to lawsuits or complaints under regulations like the Telephone Consumer Protection Act (TCPA), Do Not Call (DNC), Fair Credit Reporting Act (FCRA), Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA), Fair Debt Collection Practices Act (FDCPA), State Actions, Consumer Financial Protection Bureau Complaints (CFPB Complaints), and many, many more. This database flags numbers linked to plaintiffs including “professional litigants” who may target businesses for non-compliance.
How Does It Work?
When a contact list or individual number is processed through the service, it cross-references against a continuously updated registry of court data. This list includes individuals who have initiated legal action related to various regulatory violations. The system returns not just a match or flag if the number is identified, but also comprehensive details related to each action including case data, dates, and more, all available in the response payload. This enables real-time decisioning in Aegis One or allows businesses to make determinations at the lead level before inserting into engagement campaigns, or even on the front end while decisioning on purchasing leads from vendors. Integration options include real-time API checks or batch scrubbing for larger datasets.
Role in Communication Workflows
This service acts as a protective measure within operations workflows. By filtering out, or adjusting delivery and priority for numbers tied to litigators, it helps organizations minimize the risk of legal challenges stemming from unintentional regulatory violations. It’s especially relevant for businesses engaged in high-volume calling, where even a small number of complaints can escalate into costly disputes. The Known Litigator service ensures that outreach efforts stay focused on less risky contacts, supporting smoother operations.
Key Details
- Coverage: Includes a growing list of litigators based on legal filings and complaint histories.
- Update Frequency: Refreshed regularly to reflect new litigant data.
- Use Case: Ideal for pre-call list preparation, lead purchase activities, or real-time decisioning during campaigns.
This service is accessible through Pure CallerID’s Aegis One, Core, Engage SMS services as well as a stand alone service and is designed to complement other compliance and engagement services - both internally and externally.